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Warranty Policy

Warranty Policy for VARIDOSE

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Thank you for choosing Pyxill Health and our VARIDOSE product. We are committed to providing high-quality products and ensuring customer satisfaction. This warranty policy outlines the terms and conditions of the warranty coverage for VARIDOSE.

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  1. Warranty Period:

        The warranty period for VARIDOSE is 1 year from the date of purchase. This warranty is applicable to         the original purchaser and is non-transferable.

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   2. Warranty Cover:

VARIDOSE device comes with a 1-year limited warranty covering any manufacturing defects in materials or workmanship under normal use. This warranty includes:

  • Device Replacement or Repair: If your VARIDOSE device experiences a malfunction or defect during the warranty period, we will repair or replace it at no additional cost.

  • Battery and Electronic Components: The warranty also covers issues related to the internal battery and electronic components, ensuring your device continues to operate as intended.

  • Technical Support: Access to our dedicated customer support team for troubleshooting and guidance is available throughout the warranty period.

 

  1.  Warranty Claims:

    To make a warranty claim, the customer must provide proof of purchase and contact our customer service      at contact@pyxillhealth.com. Our team will guide you through the warranty claim process,

    which may include returning the product for inspection

  2. Remedies:

    If a defect covered by this warranty is discovered during the warranty period, Pyxill Health will, at

    its discretion, repair or replace the defective product. If a replacement is provided, the warranty

    coverage for the replacement product will be the remaining duration of the original warranty period.

  3. Shipping Costs:

    Customers are responsible for any shipping costs associated with returning the product for

    warranty service. Pyxill Health will cover the return shipping costs for repaired or replaced products.

  4. Limitation of Liability:

    To the extent permitted by law, Pyxill Health shall not be liable for any indirect, incidental,

    or consequential   damages arising from the use or inability to use VARIDOSE, even if Pyxill Health

    has been advised of the possibility of such damages.

  5. Governing Law:

    This warranty is governed by the laws of Bangalore, Karnataka, and any disputes arising from or

    relating to this warranty shall be resolved in accordance with the laws Bangalore, Karnataka.

 

 

THIS WARRANTY DOES NOT COVER

Defects or damage resulting from the use of the Product in conjunction or connection with accessories, products not approved by Pyxill Health Pvt Ltd.

Damage or inoperability caused by repair work performed by the end user or any unauthorized repair center.

Products that have the serial number, identification label or safety label has been removed, defaced or altered.

Any software programs, whether provided with the product or installed subsequently.

DAMAGE: This warranty does not cover any physical and/or electrical damage resulting from, but not limited to:

  • Accident/neglect

  • Misuse

  • Abuse

  • Malicious destruction

  • Ordinary wear and tear

  • Acts of nature

  • The temporary or permanent affixing of any items supplied or not supplied by the manufacturer with any adhesive, fastener or the like.

  • Overcharging, use of batteries, power supplies or any other sources of power not recommended by the manufacturer.

  • Any physical defect or damage resulting from improper testing, operation, maintenance, installation, service, or adjustment caused not furnished or approved by Pyxill Health Pvt Ltd.

 

The Pyxill Health Pvt Ltd customer service team shall reserve to right to final decision for all potential warranty claims for service and replacement or same color preference (depending upon stock availability).

PLEASE NOTE:

  • Without a valid Proof of Purchase, Pyxill Health Pvt Ltd reserves the rights to refuse warranty services.

  • Pyxill Health Pvt Ltd reserves the right to refuse ‘free of charge’ warranty claim if the information shared is incomplete/ illegible for the claim / fault in the Customer details.

  • This warranty is non-transferrable. This warranty shall be the purchaser’s sole remedy and neither Pyxill Health Pvt Ltd nor its service centres shall be liable for incidental or consequential damage or breach of any expressed or implied warranty of this product.

  • Repair or replacement under the terms of warranty does not provide right to extension or renewal of the warranty period.

  • Warranty repairs must be carried out by Pyxill Health Pvt Ltd authorized service centres only. Warranty cover will be void, if and when unauthorized service has been attempted by the user or any unauthorized service centre.

  • Pyxill Health Pvt Ltd may use rebuilt, reconditioned or refurbished parts and/or components when repairing or replacing a defective product.

  • In case of delivery destination being unavailable, shipping charges must be handled by the buyer.

  • Pyxill Health Pvt Ltd may use your contact information to inform you about new and better products and deals in the future.

  • Within/after the warranty claim requests raised by the customers; Brand has the rights to contact the customers regarding any communication about their warranty claims.

Pyxill Health reserves the right to modify or update this warranty policy at any time. Customers will be notified of any changes on our website or through other appropriate channels.

If you have any questions or concerns about the warranty terms and conditions, please feel free to contact us at +91-8431850122 or write to contact@pyxillhealth.com.

 

Note: This warranty policy is subject to change. Please check our website for the most up-to-date information. Thank you for choosing VARIDOSE - Your Satisfaction, Our Priority.

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